We serve clients in Medicine Hat, Redcliff, Dunmore, Brooks, and throughout Southern Alberta, as well as Northern Alberta.
For billing inquiries, please contact billing@sanatec.ca or call 403-548-7300.
Yes, we offer 24/7 emergency services.
You can schedule service with us by calling 403-548-7300 or by usng the contact form on our website to request a quote.
In case of a sewer or septic emergency, contact us immediately at 403-548-7300 to schedule emergency services.
Sanatec is available to provide service for all its business lines 24/7.
Yes, we offer quotes for our services. You can request one through our website or by calling our office at 403-548-7300. Corporate inquiries can be sent to corporate@sanatec.ca
The frequency of septic system maintenance varies based on usage and system size. It’s recommended to consult with us for personalized advice.
Signs of a failing septic system include slow drains, sewage odors, and wet spots in your yard. If you suspect issues, contact us to schedule an inspection.
Are you licensed and insured?
In Alberta, plumbers need to be licensed to work legally. Insurance is also crucial to protect you from liability in case of an accident or damage
Do you have WCB Coverage?
Ask to see an insurance certificate showing public liability and property damage coverage for all workers on the job. If uninsured workers hurt themselves on your property, you and the other party would have to agree on who is liable. If there is no agreement, legal action may be needed.
Regular pumping is essential to prevent system failure. We can provide guidance based on your specific system.
Signs that your septic tank needs pumping include slow drains, gurgling sounds, or sewage backups.
It’s recommended to flush only toilet paper to avoid clogs and system issues. Flushable wipes are NOT recommended.
Regular maintenance, mindful flushing habits, and water conservation can help extend the life of your septic system.
Yes we provide septic inspections, which can be beneficial during home sales.
In case of a backup, contact us immediately for emergency assistance.
It’s best to consult with us before using additives, as their effectiveness may vary.
During pumping, waste is removed from the tank to prevent overflow and system failure.
Costs vary depending on tank size and service requirements. Contact us for a personalized quote.
Yes, we offer services to repair or replace failing septic systems.
A Septic Holding Tank is designed to temporarily store wastewater. It does not treat or filter the waste; instead, it holds it until it can be pumped out and transported to a treatment facility. Depending on usage, holding tanks require frequent pumping, often monthly or more frequently.
A Septic System (Field Bed) includes a septic tank and a drain field (or field bed). The septic tank treats wastewater by separating solids from liquids. The liquid effluent is then filtered and dispersed into the soil through the drain field, where it undergoes further natural treatment. Septic tanks generally need to be pumped every 3 to 5 years, making them lower maintenance compared to holding tanks.
Common signs include slow drainage, gurgling sounds, and unpleasant odors.
Avoid chemical drain cleaners; instead, contact Sanatqec Plumbing for professional drain-cleaning services.
Yes, we utilize hydro-jetting for effective drain cleaning and for removing blockages and buildup.
Avoid disposing of grease, coffee grounds, or non-degradable items down the drain.
Yes, we offer camera inspections to accurately diagnose drain issues.
Yes, we provide sewer line repair services to address leaks, blockages, or other issues.
If you have a frozen pipe, it’s important to contact us immediately for emergency assistance.
Yes, Sanatec Plumbing offers plumbing services for new constructions, ensuring your systems are installed correctly.
Snaking is suitable for minor clogs, while hydro-jetting is more effective for severe blockages and thorough cleaning.
Yes, we assist with grease trap cleaning to prevent plumbing issues in commercial settings. Contact corporate@sanatec.ca
First, locate and shut off the main water valve to stop the flow of water. If water is near electrical outlets or appliances, turn off the electricity to prevent electrical hazards. Open all faucets to drain the remaining water from the system and relieve pressure. Locate the burst pipe and call Sanatec Environmental’s Professional Plumber.
Yes, we assist with grease trap cleaning to prevent plumbing issues in commercial settings. Contact corporate@sanatec.ca
Grease traps capture fats, oils, and grease (FOG) from wastewater. If not emptied regularly, these substances can build up and cause blockages in your plumbing system, leading to costly repairs, blockages and foul odours. Not emptying your grease traps can also lead to non-compliance with regulatory bodies, resulting in significant fines.
We offer a variety of portable toilets, including his and hers and wheelchair accessible, and hand wash stations suitable for events and construction projects.
It’s recommended to book rentals as early as possible to ensure availability, especially during peak seasons.
Servicing frequency depends on usage. We can advise based on your specific needs.
Yes, we provide portable toilets for long-term job sites, with regular servicing options available.
Yes, we offer wheelchair-accessible portable toilets to accommodate all guests.
The rental cost typically includes delivery, maintenance, and servicing of the portable toilet. Specific details can be confirmed when booking.
Yes, we provide luxury restroom trailers for events requiring higher-end facilities. Our Rolling Throne units offer two stalls, complete with flush, sinks, urinals, and air conditioning or heating.
Yes, we can service portable toilets at private events.
We perform regular servicing and use high-quality cleaning products
Yes, we offer handwashing stations along with our portable toilet rentals.
Yes! Sanatec Environmental as many all-weather options for portable toilets. Call us today!
There are many factors that will determine how many portable toilets you may need. These include number of guests, duration of the event, alcohol consumption, type of event and weather conditions. Call Sanatec Environmental and let us help you identify your needs.
There are several things to consider when scheduling portable toilet service. For low-traffic units, we recommend a weekly cleaning cycle. For higher traffic rentals, we can service them midweek to keep them restocked and fresh. Call Sanatec Environmental, and we will calculate your requirements.
Placing a portable toilet in the right location is important for convenience and accessibility. Portable toilets should be placed on level ground, have easy access for servicing, be visible for guests to find and be near activity areas such as food or drink stations.
Sewer CCTV inspection is a process where cameras are sent through the sewer lines to visually inspect their condition. It is important for diagnosing problems such as blockages, leaks, or structural damage.
We provide sewer-cleaning services for various industries, including commercial, industrial, and municipal sectors.
The cleaning frequency for municipal sewer lines depends on the specific conditions and regulations. It is typically scheduled as part of ongoing maintenance programs.
Yes, we offer hydro jetting for municipal sewer systems to remove debris and blockages effectively.
Yes, we can locate underground sewer lines using specialized equipment.
Industrial sewer cleaning typically deals with larger, more complex systems that require specialized equipment, while residential cleaning involves smaller systems like home sewer lines.
Yes, we work with municipalities on large-scale sewer projects, providing services like cleaning, inspections, and maintenance.
Grease and debris buildup can cause blockages, slow drainage, and potential system failures if not regularly cleaned.
Industrial water hauling involves transporting water to or from a specific site. The process ensures that the necessary water resources are available for industrial activities.
Yes, we offer scheduled maintenance programs for businesses and municipalities to ensure their systems operate efficiently and avoid unexpected issues.
Water haulers transport bulk potable water from the source to the customer and must protect the water from contamination during filling, transport, and delivery. They need to maintain equipment that is in good repair and sanitary condition. Alberta Health Services (AHS) inspects water-hauling vehicles, reviews procedures, and issues a decal for compliant vehicles. Public health inspectors routinely inspect these vehicles, and water haulers must periodically submit water samples for testing. When ordering bulk potable water, ensure the truck has the AHS decal.